Privacy Policy

Information We Collect

We collect only the information you choose to share with us — typically through our contact form, estimate request form, or direct email and phone communication. This may include your name, address, phone number, and email address.

We do not collect payment information directly through our website. Credit card transactions are processed securely through the Jobber Client Hub, and that information is handled by Jobber's payment systems, not stored by us.

How We Use Your Information

We use your information only for the purposes you'd expect:

• To respond to your inquiry, estimate request, or service question
• To schedule and manage your cleaning appointments
• To send invoices and process payments through the Jobber Client Hub
• To follow up with updates about your service or our offerings

Unless you ask us not to, we may occasionally reach out by email about promotions, seasonal offerings, or updates to our services or policies.

Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share information with third parties when it is necessary to deliver our services — for example, with Jobber for scheduling and invoicing, or with our payment processor for billing.

These service providers are not permitted to use your information for any purpose beyond what is needed to support our work together.

SMS & Communications

If you provide your phone number and opt in to text communications, we may send service reminders, appointment confirmations, or brief updates via SMS.

Your Rights & Choices

You are always in control of your information. At any time, you can contact us to:

• Ask what personal data we have on file for you
• Request corrections to any inaccurate information
• Request that we delete your data
• Opt out of future marketing communications

Just reach out by phone, email, or our website contact form and we'll take care of it promptly.

Security

We take reasonable precautions to protect your information. Sensitive data submitted through our website is transmitted securely. Access to personally identifiable information within our organization is limited to team members who need it to perform their job — such as scheduling or billing.

Cookies

Our website uses cookies — small files stored on your device — to improve your browsing experience and help us understand how visitors use our site. Cookies do not contain personally identifiable information and are not used to track you across other websites.

You can disable cookies through your browser settings, though doing so may affect some website functionality.

External Links

Our website may contain links to other sites such as our booking platform, payment portals, or community partners. Please be aware that we are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any site that collects your personal information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to reach out. We are always happy to talk.